Customer Survey

We at Cheezy’s Pizza take pride in providing you with the highest standards of QUALITY, SERVICE, CLEANLINESS and VALUE in the restaurant industry. Your opinion is extremely important in evaluating our business. Thank you for taking a moment to answer the following questions:

Was this your first visit to this restaurant?
Yes No

How often do you dine with us?
Daily
Weekly
Monthly
Once in three months
First time
Other

		Strongly Disagree	Somewhat Disagree	Neutral	Somewhat Agree	Strongly Agree
Food Quality
The food is served hot and fresh
The menu has a good variety of items
The quality of food is excellent
The food is tasty and flavorful

Restaurant
	Strongly Disagree	Somewhat Disagree	Neutral	Somewhat Agree	Strongly Agree	N/A
My food order was correct and complete
Employees are patient when taking my order
I was served promptly
Availability of utensils, napkins, etc. was good
The menu board was easy to read
Employees speak clearly
Employees are friendly and courteous
The service is excellent
Value for price paid
Quality of food
Quality of beverage

Value
The food is a good value for the dollar	1 2 3 4 5
Prices are competitive	1 2 3 4 5

Delivery
If you were put on hold, my hold time was appropriate	1 2 3 4 5
My order was delivered in an appropriate wait time	1 2 3 4 5
My driver was friendly & courteous	1 2 3 4 5

Overall
Overall, how satisfied were you with your visit?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

How likely are you to dine with us again?
Very Likely Likely Neutral Unlikely Very Unlikely

Please rank the following in order of importance (1 being the most important 6 being the least).
  Quality of ingredients
  Price
  Number of menu options
  Value meals
  Catering
  Rewards program

What would encourage you to order out more frequently?

Comments:

First Name:

Last Name:

Phone:

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